Welcome to the Event Medical Team Page – this is intended for internal use only and is commercial in confidence.
XXXX is booked to be onsite for:
- Saturday 12th April 2025 // 0800 – XXXX hours
They will inform the Assistant Event Director Jimmy when they arrive on-site and will not be stood down until this has been confirmed by the same.
Halls M & N, Nangang Exhibition Centre, No.1, Jingmao 2nd Rd., Nangang District, Taipei City 11568, Taiwan
Access to the race venue is via the front entrance and then through hall M entrance. When first arriving please go to the HYROX Customer Support desk located in the foyer area at 8am to receive your purple staff event wristbands which will grant you access to the venue.
Jimmy and Bon speak Chinese Mat and Richard do not, for ease of communication if you cant speak English please speak to Jimmy as a first point of contact.
Jimmy +886 961 360 357
Bon +852 6112 4233
Richard Cowley +852 6257 5548
Mat Lock +61 477 550 393
The primary means of communicating for emergency response during race operations is via Personal radios; Channel 1
The radios and ear-pieces will be issued upon arrival of the Medical Team and are to be monitored at all times during race operations. Each member of the Medical Team is to have their own radio and ear-piece.
The HYROX team will be briefed that, in the event of their requiring Medical support, they will start the radio message with, “Medical, Medical, Medical” followed by their location.
The Event Director team from HYROX will be monitoring Channel 1 and will also respond to add operational support, as required.
For general, non-emergency communications in the lead up to, and during race operations, is via a dedicated WhatsApp group. The Medical Team should join the Medical WhatsApp group using the QR code below
The intentions of the Medical Team at this event is:
- To provide medical cover for all HYROX participants, crew and spectators
- To provide a static medical point located between the RoxZone and Spectator Area
- To have a dedicated medical room for privacy and confidentiality of patients
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To provide medical cover at the medical zone and medical room to ensure that, where possible, patients are treated on scene or referred to appropriate secondary care via appropriate pathways
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To ensure that, where appropriate, a patient unable to walk can be transported from their location to on-site medical facilities (or, if required, off-site hospitals
- To record all medical treatments appropriately so that statistics can be compiled, and the legal interests of all medical and HYROX staff are best protected
Note: If a patient needs to be transported to a hospital it will be up to the most senior clinician (paramedic) on-site to decide if the patient is going to be transported via ambulance or another means such as with family/friends in a car.
The following personnel will be provided by XXXX:
Saturday 12th April
- 6 x Registered Paramedics
- 6 x First Aid Responder Medics
They are to operate in 3 teams, each comprising 2 paramedics and 2 first aiders responder medic.
- 1 x stationed at the First Aid station
- 2 x roving within the race hall
They will come equipped with the following:
- xxx
- xxx
- xxx
- xxx
- xxx
This equipment will be deployed within the teams as deemed appropriate by the most senior medical technician.
The Medical Team will provide cover within the race venue – with halls M & N as per below floor plan.
First Aid Zone: There is 1 dedicated First Aid Zone located within the race venue for c/w seating & space for basic patient treatment and triage. The zone within the race venue is deliberately connected to both the RoxZone and Spectator Area. It is marked with highly visible inflatable towers and should be staffed at all times.
If required, TerraMar will call 119 to arrange for an ambulance to take patients to the hospital for further care.
XXXX should then immediately advise the Event Director (via PR – Channel 1)
The closest hospital is:
Telephone: +
Every patient contact MUST be recorded on the event log and any patient treatment must be recorded on a Patient Report Form. All XXXX staff will have access to the event log and Patient Report Forms.
Every Patient Report Form will have:
- Patients name
- Date of birth
- Details of injury
- Details of treatment
- Outcome (if they return to the event this must be stated)
- Destination – if transported – or handed over to another medical provider
All clinical data must be retained and available to the HYROX Event Director should a formal request be made and in line with patient confidentiality requirements.
XXXX is responsible for the disposal of its own clinical waste which should be done at the end of the event day.
Water will be made available to staff on site.
For on-site operation coordination and control, please contact XXXX the Nangang Exhibtion representative:+ XXXXXX
In case of an emergency, notify the security personnel stationed within the exhibition hall.